Terms of Service

1. Scope of Application

1.1 These Terms and Conditions apply to the use of all Stovelo services (hereinafter referred to as “Platform”) and the associated mobile applications (hereinafter referred to as “App”) provided by SPS – Steffen Peters Software, located at Ahnwenne 22, 44795 Bochum, Germany (hereinafter referred to as “Operator”), for all end customers (hereinafter referred to as “User”).

1.2 The Platform allows Users to make bookings for bicycle parking spaces with Stovelo business partners (hereinafter referred to as “Partners”). The Operator acts as an intermediary and provides the technical means for booking but assumes no liability for the services provided by the Partners.

2. Conclusion of Contract

2.1 By registering and using the App, the User agrees to these Terms and Conditions. The Operator may adjust the Terms as necessary; Users will be informed of any changes and must agree to them to continue using the App.

2.2 The contract for the provision of the booked service is exclusively between the User and the Partner. The Operator is not a contractual party to the booked service.

3. Booking Process

3.1 The User can book available services with Partners via the App.

3.2 The Operator assumes no liability for the availability of services or the accuracy of the information provided.

4. Use of the Platform

4.1 Using the Platform requires the User to register. The information requested during registration must be provided fully and accurately.

4.2 The User is obligated to keep their access data secure and to prevent misuse. In case of loss or suspicion of misuse, the Operator must be informed immediately.

5. Terms and Payment Conditions of Partners

5.1 The respective general terms and payment policies of the Partners apply to the use of their services.

5.2 The Operator displays these terms to the User on behalf of the Partner before any service is availed.

5.3 Billing for services is conducted between the User and the Operator on behalf of the Partner.

5.4 Where the Operator acts directly as a payment service provider, separate payment conditions and the Operator’s general payment guidelines apply.

6. Liability and Warranty

6.1 The Operator assumes no liability for the quality and execution of services provided by the Partners.

6.2 The Operator is only liable for damages caused by intentional or grossly negligent conduct. Liability for simple negligence is limited to foreseeable damages.

6.3 The Operator provides no warranty for uninterrupted availability of the App and reserves the right to temporarily restrict access to the Platform for maintenance or other reasons.

7. Termination and Deletion of User Account

7.1 The User may delete their account at any time without stating reasons. The Operator reserves the right to suspend or delete accounts if these Terms are violated.

7.2 In the event of account termination, all personal data will be deleted in accordance with the Operator’s Privacy Policy, provided there is no legal obligation for data retention.

8. Data Protection

8.1 Protecting the personal data of Users is important to the Operator. Information on the processing of User data and privacy practices can be found in the separate Privacy Policy.

9. Final Provisions

9.1 The laws of the Federal Republic of Germany apply. If the User is a merchant, legal entity under public law, or special fund under public law, the place of jurisdiction is Ahnwenne 22, 44795 Bochum, Germany.

9.2 Should any individual provisions of these Terms and Conditions be or become invalid, the validity of the remaining provisions remains unaffected.

Last updated: 1. November, 2024.